Our terms and conditions apply to all orders. We do not accept any deviations from our terms if your order form or other correspondence lists terms that are different from ours, we may process your order, but we do not accept the terms. We reserve the right to change our terms and conditions of sale at any time and without prior notice. Our terms and conditions go into effect on the day an order is accepted shall apply without deviation. If you have any questions about whether the terms and conditions listed are still in effect, please inquire at the time you place your order. All orders are subject to acceptance by us at our company headquarters.

 

Security Interest

We maintain a security interest in our products. That is, we reserve the right to repossess any equipment for which we have not been paid. This includes products that have already been shipped to an end customer, either individually or as part of a machine or process.

 

Taxes

BizWareDirect, Inc. is located in the state of Georgia and is obligated to charge sales tax respectively for delivery within Georgia. Rates vary by county.

 

Receiving Shipments

Please inspect all deliveries promptly. You must notify us within 48 hours of receipt with reported discrepancies or shortages.

 

Backorders

While we constantly strive to have all of our valued technology products in inventory, you may order an item that is temporarily out of stock. If an item is not in stock, it will be placed on back order and shipped when the item is available via the same method as the original order. You may cancel a backorder at any time prior to shipping by contacting a company representative at sales@bizwaredirect.com or by calling 770-886-5878.

 

Purchase Orders

We regret that we are unable to accept Purchase Orders for product sales less than $2,000. 

For product sales of $2,000 and greater, we can accept a 30-day Purchase Order. 

A Purchase Order is contingent upon a credit check. A charge of $65 to cover the credit check will be applied to the purchase price. Customers must have good credit in order to qualify. A credit check is good for one year. 

 

Business Hours

Regular office hours are Monday through Friday, 8 a.m. to 5 p.m., EST. Of course, our Web site, fax machine, voicemail and e-mail systems do not rest, so please feel free to order or correspond by e-mail, fax or voicemail at any time. We will respond as soon as possible once regular office hours resume.

 

Company Address and Numbers

Please use the following contact information for all forms or to contact an associate:

 

BizWareDirect, Inc.

2450 Atlanta Highway, Suite 1202

Cumming, GA 30040

 

Phone:            770.886.5878, ext. 1  

Fax:                770.886.1390

E-mail             sales@bizwaredirect.com  

 

 

Orders Processed

For faxed or mailed orders, our goal is to enter all orders the same business day they are received. This helps ensure that you receive your products in a timely manner. Orders faxed and e-mailed after business hours, or on weekends and on holidays will be entered the next business day. Orders will by shipped the following day.

In no event will we be liable, whether in contract, tort or under any other legal theory, for lost profits or revenues, loss of use or similar economic loss, for any indirect, special, incidental, consequential, punitive, or similar damages arising out of or in connection with any products (including non-conforming products), or for any third-party claims against you relating to the products, even if we have been advised of the possibility of such claim. In no event will our monetary liability (whether in contract, tort or under any other legal theory) in respect of any product exceed the purchase price that you paid to us for it.

Of course, warranties do not apply to products that have been subject to abnormal use, abnormal conditions, improper storage, exposure to moisture or dampness, unauthorized modifications, unauthorized repair, misuse, neglect, accident, alteration, improper installation or other acts which are not our fault, including damage caused in shipping. Our warranty also does not apply to any product that has been damaged by external causes such as fire, flood, sand, dirt, lightning, exposure to weather, acts of God, battery leakage, theft, blown fuses, improper use of any electrical source or connection to product not recommended in writing for interconnection by us.

To minimize the risk of potential safety problems, you should follow all applicable local and national codes that regulate the installation and operation of your equipment. These codes vary from area to area and usually change with time. It is your responsibility to determine which codes should be followed, and to verify that the equipment, installation and operation are in compliance with the latest revision of these codes.

At a minimum, you should follow all applicable sections of the National Fire Code, National Electrical Code, and the codes of the National Electrical Manufacturers Association (NEMA). There may be local regulatory or government offices that can also help determine which codes and standards are necessary for safe installation and operation.

Equipment damage or serious injury to personnel can result from the failure to follow all applicable codes and standards. We do not assume any responsibility for your product design, installation or operation.

Our products are not fault-tolerant and are not designed, manufactured or intended for use or resale as on-line control equipment in hazardous environments requiring fail safe performance, such as in the operation of nuclear facilities, aircraft navigation or communication systems, air traffic control, direct life support machines, or weapons systems, in which the failure of the product could lead directly to death, personal injury or severe physical or environmental damage.

 

When possible, our preferred option is to replace the product immediately, even before you have returned the defective product. Products returned under warranty (after 30 days) may be replaced with remanufactured goods.